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Get your free estimateLinear Keypad & Intercom Repair: The Las Vegas Owner’s Guide
Most Linear keypad and intercom failures in Las Vegas come down to three things: sun-baked keypads with dead buttons, corroded terminals inside the intercom, and phantom keypresses when the membrane wears through. We stock Linear-compatible keypads and intercom parts on our trucks, and a typical keypad or intercom replacement in Las Vegas runs $185 to $420 installed, depending on the model and whether we’re swapping just the keypad or the whole intercom station. Same-day repair is usually possible when you call before noon.
Here’s how most people find out: they punch in the code, nothing happens, and then they sit in the driveway holding up traffic on the 215 trying to figure out if it’s the keypad or the gate motor. By the time they call us, they’ve usually ruled out the remote, the breaker, and their own patience. If the gate opens fine from the remote but the keypad does nothing, the problem is almost always the keypad itself or the wiring between the keypad and the control board.
Which Linear Models This Applies To
Linear has made keypads and intercoms for decades, and the model numbers matter more than you’d think. The most common ones we see in Las Vegas are the AK-11 exterior digital keypad, the AK-5 indoor keypad, the AM-KP keypad, and the AE-1000 telephone entry intercom. If you have an older Linear system, you might have an AE-500 or AE-2000 intercom station mounted at the driveway.
Here’s the compatibility gotcha most people don’t know: Linear keypads are not universally interchangeable across gate opener brands. A Linear AK-11 keypad talks to Linear controllers, but it won’t necessarily play nice with a LiftMaster or Mighty Mule board without a relay adapter, and even then you’re splicing wires and hoping. If you’re replacing a failed Linear keypad with another Linear keypad, the swap is straightforward. If you’re trying to match a Linear keypad to a different brand opener, that’s where the headaches start.
For the intercom side, the AE-1000 and AE-2000 are the workhorses we still service regularly. The AE-2000 has a bigger housing and can store more tenant codes than the AE-1000, which matters in multifamily gates. When we’re deciding between OEM Linear parts and quality aftermarket equivalents, our rule is simple: for keypads, aftermarket is usually fine, because the failure point is the membrane, not the board. For intercom control boards, we use OEM Linear parts. The aftermarket boards we’ve seen fail early in Nevada heat, and the last thing you want is an intercom that works for one summer in Las Vegas and quits in August.
Styles & brands we work with





Signs Your Linear Keypad & Intercom Is Failing
- Dead buttons that don’t click or respond. The membrane under the keys wears out from UV exposure and repeated pressing. In Las Vegas, where the sun hits a south-facing keypad for six hours a day, we see membranes fail years earlier than they would in a mild climate.
- Phantom keypresses or wrong digits registering. Moisture gets inside the housing, especially after a monsoon storm, and the conductive traces short out. The keypad thinks you pressed 6 when you pressed 3.
- Works intermittently, mostly when it’s cool. Heat expansion breaks a solder joint or a wire terminal connection. It’ll work at 7 a.m., then quit by noon when the metal’s hot.
- Intercom audio has static or one-way sound. The microphone or speaker in the intercom unit degrades, and the connections at the terminal strip corrode. We see this constantly on older AE-2000 units in Las Vegas because the dry air and dust get into everything.
- Keypad lights up but the gate won’t move. This usually means the keypad is fine and the problem is the wiring to the operator or the control board’s input. Before you replace a keypad, test the gate motor with the remote to rule out the operator side.
Replacement Cost & What’s Included
In Las Vegas, here’s what you’re looking at for Linear keypad and intercom repair, installed:
| Service | Installed Price Range |
|---|---|
| Linear AK-11 keypad replacement (aftermarket) | $185 – $260 |
| Linear AK-11 keypad replacement (OEM) | $240 – $340 |
| Linear AK-5 indoor keypad replacement | $160 – $230 |
| AE-1000 intercom board replacement (OEM) | $280 – $420 |
| AE-2000 intercom replacement (full unit) | $380 – $500 |
The range comes down to two things: which model you have and whether we’re replacing the keypad only or chasing wiring damage behind it. Sometimes a keypad failure is just a keypad. Sometimes someone’s weed whacker took out the low-voltage wire three feet from the post. Either way, you get a written price before we touch anything, and that price doesn’t change at the end. The work includes the part, the labor, the programming, and our 365-Day Done Right Promise: if the repair fails within a year, the return visit is free.
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AfterDIY or Call Us?
If you have a multimeter and a healthy respect for low-voltage wiring, you can check a few things yourself. Confirm the breaker is on. Check that the keypad’s wire connections at the control board are still tight. Look for obvious corrosion at the terminal strip. That’s the safe, reasonable diagnostic work.
Where DIY goes wrong for this part is when someone replaces a Linear keypad with a knockoff from an online marketplace, wires it wrong, and shorts the control board. Now a $200 keypad replacement is a $500 board replacement. The other thing we see is people buying the wrong voltage keypad, because Linear made both 12V and 24V versions depending on the opener. If you’d rather skip the guessing, call us at (725) 529-9468 and we’ll match the right part to your exact Linear model, program it, and test it before we leave.
FAQs
A Linear keypad in Las Vegas typically lasts five to nine years, depending on sun exposure. A keypad on a south-facing wall gets brutalized by UV and may start failing at the five-year mark, while a shaded north-facing keypad can run eight or nine years without issue. The intercom units last longer, usually ten to twelve years, though the speaker and mic components degrade faster in dry, dusty air.
Sometimes. If the buttons are sticky or the rubber membrane is torn, a membrane replacement can work if we have a matching part in stock. If the circuit board itself is corroded or the traces are burned, replacement is the honest option. We’ll tell you which one you need before we do anything, because we’d rather fix a $30 membrane than sell you a $250 keypad you don’t need.
Most Linear keypad swaps take thirty to forty-five minutes, including programming the new codes and testing the gate from the keypad, the remote, and the safety loop. A full intercom replacement takes one to two hours, depending on whether we need to re-run any low-voltage wire from the house to the gate post.
Yes. We keep Linear AK-11 keypads, AK-5 indoor controllers, and AE-1000/AE-2000 intercom replacement boards on our trucks because those are the models we see most often across Las Vegas, from Summerlin to Henderson to Mountains Edge. If your Linear model is an older or discontinued series, we can usually source the OEM part within two to three business days and schedule the install the same week.
Call Warden Gate Repair Las Vegas for Linear Keypad & Intercom Repair
We don’t sell you a part from a catalog. We match the right Linear keypad or intercom to your exact gate system, price it in writing before we start, and stand behind the repair for a full year. Our techs are background-checked and photo-badged under the Threshold Standard, and you’ll know who’s at your gate before they arrive. If your Linear keypad or intercom is acting up in Las Vegas, call us at (725) 529-9468 for a free estimate.
Written by Cole Rafferty, Owner, Warden Gate Repair Las Vegas, serving Las Vegas and nearby areas.